Expedia Cruise Ship call center in Laval uses Simplycom business telephony. Agents in the call center share the same telephone set, so it was necessary to implement a solution that would allow agents to work easily from any desk. Simplycom allows agents to always keep the same extension,the same phone number regardless of the phone used.

Marie-Claire boutique call center uses Simplycom. With more than 75 stores across eastern Canada, Marie-Claire is a staple of Quebec fashion. When they set out to open their new call center, the main requirements were simplicity and having the flexibility to deploy teleworkers fast. We offered them a reliable solution to meet their technological needs at a competitive cost.

Teamsters Montreal uses Simplycom. Teamsters is a Canadian union representing more than 125,000 members. It was necessary to have a reliable and technologically efficient solution allowing advanced telework options. Simplycom cloud telephone system has enabled Teamsters to make significant savings by centralizing all their telephone needs under a single platform.

Francis Desjardins – Founder: “My organization had the great pleasure of using Simplycom’s services. They have great knowledge of current technology. Their speed in understanding our financial requirements allowed us to proceed quickly, to make choices with full knowledge of all possibilities available to us. We appreciated their availability and the close monitoring. We will not hesitate to reuse their services.”