about us
Hear what clients are saying
Life before Simplicom was very chaotic — we got a lot of lost phone calls, with Simplicom it's so easy and very intuitive phone system. Patrick Thomas ABC inc, Co-Owner
Simplycom Office Premium
Features Included
- Business Phone System
- Team collaboration
- Online meetings
- Online fax
Business Phone System
Manage all your phone and calling features from a single easy to use interface.. Route phone calls to the right persorn with Simplycom cloud phone solution. Instantly turn on call waiting, voicemail, and call forwarding for incoming calls.
Learn More
Team collaboration
Team collaboration. Anywhere. Anytime. and with Any device. Collaborate and communicate easier than ever. Work better together with team messaging, file sharing, white boards and more.
Learn More
Online meetings
Hold meetings from anywhere with people inside and outside your organization. Schedule and send meeting invites or start meetings instantly.
Learn More
Online fax
Send and receive faxes by e-mail or via our online administration portal. It's secure, easy and cost-effective. Online fax is included in free in all our plans
Learn MoreOUR BENEFITS
One phone system. All the best features
Cloud Phone System
Powerful cloud phone system will all the calling features you'll ever need
Advanced management features
Provision, manage, and gain insights anywhere with advanced administrative and analytics tools.
Next-Generation Call Center
Modern omnichannel Collaborative Contact Center
Easy administration
Initiate instant employee moves, adds, and changes, even when you’re on the go.
Team collaboration
Work better together with team messaging, file sharing, white boards and more.
Advanced features
Advanced features designed to give you a flexible and powerful cloud phone system.
Mobility
Install our apps on your desktop computer, smartphone, or tablet.
Secure Cloud
Data centers across four regions, with enterprise-grade quality of service.
POWERFUL AND SIMPLE
Build stronger relationship with Collaborative Contact Center technology
Modernize your call center. Increase your first contact resolution rate with immediate complex problem resolution. Create agent teams that use integrated communications tools, such as chat, file sharing, video and web meetings.
Omnichannel routing
Clients are routed to the right agents qwhether they are coming from phone, chat, social media, IVR, or email
CRM integration
We integrate with your CRM allowing agents to quickly and easily access key information
Agent management
software
Work more efficiently with greater flexibility thanks to a user-friendly management web portal.
Actionable analytics
and reporting
Improve contact center service and sales with real-time reports and in-depth customer data
SIP TRUNKING
Simplycom - Cloud based SIP trunking
Global Infrastructure
Servers located across 2 continents to ensure that you experience low latency and high voice quality
Interoperability
Cloud based interoperability with standard Softswitches and IP-PBXs.
Guaranteed Quality
and support
Your calls are terminated through one hop local carriers to give you low Post Dial Delay, guaranteed features such as CLI and DTMF and no out-of-region audio looping.
High Availability and Uptime
With a redundant infrastructure across multiple geographies and local carrier connections across countries, Simplycom promises a 99.95% uptime
Self Service Portal
Easily access and manage your account analytics, logs and SIP trunks.
IP Authentication
Authenticate and access your SIP trunks using IP authenticationfor added security.
choose your plan
Choose a plan that's right for you
Essential
Keep your number or get a new one
Voicemail-to-text
Unlimited internet fax**
Audio conference meetings
24x7 Customer support
Standard
Advanced softphone
Call recording
Mobile App (iOS and Android)
Tablet integration
Advanced reporting
Premium
Team collaboration
Video conferencing
Instant messaging
Screen sharing
White boards
Essential
Keep your number or get a new one
Voicemail-to-text
Unlimited internet fax**
Audio conference meetings
24x7 Customer support
Standard
Advanced softphone
Call recording
Mobile App (iOS and Android)
Tablet integration
Advanced reporting
Premium
Team collaboration
Video conferencing
Instant messaging
Screen sharing
White boards
choose the best
Compare plans
| Features | Essential | Standard | Premium |
|---|---|---|---|
| Unlimited phone calls within Canada** | |||
| Keep your existing numbers | |||
| Call management and phone system administration | |||
| Audio meetings | |||
| Multi-level auto attendant | |||
| Company directory | |||
| Business hours | |||
| Visual voicemail and voicemail-to-email | |||
| High-definition (HD) voice | |||
| Unlimited internet fax** | |||
| Call transfers | |||
| Find-Me / Follow-Me | |||
| Conference calls | |||
| Hold music | |||
| Line sharing | |||
| Call log reports | |||
| 24×7 Customer support | |||
| Support for multiple sites | |||
| No geographical limitations | |||
| Web RTC Softphone | |||
| Desktop softphone | |||
| Mobile apps for iOS® and Android™ | |||
| Automatic Call recording | |||
| Team collaboration | |||
| Instant Messaging | |||
| Screen sharing | |||
| Video conferencing | |||
| Omnichannel Contact Center solution | On demand | On demand | On demand |
| Video meeting room | On demand | On demand | On demand |
| Custom app development and integration | On demand | On demand | On demand |
Important details and information
2 for 1 free phone promo only available while stocks last on first come first serve basis
** Fair usage policy of 1500 minutes per extensions. Please visit simplicom.ca/legal/ for details
- 30 days free promo is only available to new subscribers for a limited time. Promo subscriptions includes 60 minutes of domestic calls per user. Any free promo hardware must be returned within 20 days of cancellation in order to avoid hardware charges. Promo does not include number porting and activation fees
- All plans have a base rate of 40$
- Acceptable use policies apply on all plans. Please visit simplicom.ca/legal/ for details
30-day no risk trial
Get started for free today!
Try all the features for free, If you are not convinced within
15 days, simply cancel, no questions asked